The Deli | Urban Deli

Posted on December 24, 2010 Posted by Urban Deli

Our holiday hours and have a Deli-icious Christmas!

Urban Deli Christmas 2010: Rob, Michael-Ann, Liane, Janna, Fran, Craig, Dale, Gord, Elizabeth, Alan, Vaughan, and Jordan. Missing in the photo: Greg, Phil, Dave, Jenny and Candy.

Wow! It’s here! Like you, we’ve been so busy we barely noticed it coming up on us. But it’s Christmas Eve day now and we know what tomorrow is, so we wanted to pause a moment and say a big thank you to everyone: our wonderful staff, suppliers, all the other Uptown businesses and, with a really big emphasis, our marvelous customers.

Not only have our customers kept us busy, a lot of them have given us great ideas for new things to introduce and on occasion have helped us “taste test” new items to see if they were up to their standards and ours.

It’s amazing how much they’ve helped us this year. So …

Thank you! And we hope everyone, everywhere has a Christmas to remember and a New Year that flies by because it’s so full of new people and things. And may we all be prosperous! Happy holidays!

Speaking of which, these are our hours over the holidays:

Holiday Hours:

Dec. 27 to 30: Regular Hours
Dec 31 (New Year’s Eve): Special New Year’s Eve dinner seating at 7:00pm — please call ahead (ask for Liz) and reserve.
Jan. 1 (New Year’s Day): Enjoy your hangover at the Deli! Breakfast only 9:00am to 3:00pm.

And we’re back to regular hours on January 2, 2011.

Posted on December 16, 2010 Posted by Urban Deli

Comments: Leave a comment

A little something about service

Herb Duncan had a very nice column in yesterday’s Telegraph-Journal titled “From the deli: don’t risk it with the brisket.” Brisket? Yes, he was talking about Urban Deli:

“There is a rather simple but critically important message to this small business story: Listen to your customers, work hard to keep costs down, look for opportunities to improve your product and services through best practices.”

Yes, indeed.

Posted on August 6, 2010 Posted by Urban Deli

Comments: Leave a comment

A nice article and brief round up

There was a very nice article in here magazine yesterday about Liz and the Urban Deli. If you missed it, have a look:

The Urban Deli’s hustle and bustle

Yes, that’s the Deli’s story.

Speaking of hustle and bustle, we’ve been pretty active lately with the restaurant and our catering. We’ve also made a few small changes to our site. One of those was to keep our menus as downloadable files (.pdf) but to also put them into regular web page formats. So under menu in our navigation, you’ll see all our menus:

We think it’s a bit easier that way because you may not want to download a file just to see what we offer.

Posted on July 13, 2010 Posted by Urban Deli

Comments: 5 Comments

We’re one year old – Whoo hoo!

It seems as if we opened our doors yesterday and today woke up to find ourselves one year old. Does time really move that quickly? Apparently — especially when you’re trying to serve food!

The Urban Deli opened on July 13, 2009. One year later, we’re still here.

It’s fascinating what happens while you’re busy. We’ve had lots of customers come into the Deli and in what seems the blink of an eye some have become regulars, many have become friends, and our staff have become family.

But what has most amazed us has been the way Saint John has welcomed and taken us in, and how Uptown Saint John has made us a part of one of the most exciting and growing communities anywhere in the country.

“Thank you Saint John,” doesn’t come close to saying how grateful we are to the Port City but, thank you Saint John!

And a huge thank you to our staff — not just for the work you do, but the way you do it.

Year one is behind us; the future is ahead and wide open. We’re loving it!

Posted on July 7, 2010 Posted by Fran

Comments: Leave a comment

The ladies behind the scene

Urban Deli will be celebrating its first year in business on July 13^th. We are also celebrating a year anniversary for two very special team members: Dale and Candy.

Food wise, everything at the Urban Deli begins with Dale and Candy who we label ‘the ladies from the second floor.’

The ladies work daily to consistently prepare our customer’s favourite menu items. From our daily quiche, pulled pork BBQ sauce, gluten-free cheese sauce to our very popular maple vinaigrette and wasabi vinaigrette dressings, split pea and ham soup, homemade buttermilk biscuits, deli mustard right through to our muffuletta ‘muff-uh-LET-uh, Deli burgers and of course the piece de resistance….our homemade desserts.

A meal without one of the Urban Deli desserts by Dale is incomplete. Dale’s repertoire of desserts include and are not limited to; Our very popular carrot cake with filling, lemon sour cream pie, apple crumble, chocolate molten cake and cookies. From our second floor you can find Candy and Dale working hard at squeezing lemons for our scratch lemonade or brewing our famous ice tea made from five tea blends.

Many of our products have been tweaked and fine tuned by the ladies so they can capture the right consistency. Recipes at the Deli are always evolving and we always welcome customer feedback. For everyone at the Deli there is more to our food; It is both an art and a science.

Recipes to success are simple…hire team members like Candy and Dale who:

Want to be at work
Have a sense of humour
Are very reliable/committed
Have strong communication, organizational and time management skills
Want to have fun and can laugh at themselves first J
Don’t take things personally…because receiving ongoing feedback for the purpose of fine-tuning recipes in order to deliver a consistently great product to our customer is critical to everyone’s success

Thank you Dale and Candy and we look forward to celebrating year two with each of you!

Posted on June 17, 2010 Posted by Urban Deli

Comments: 2 Comments

Awards time in Uptown Saint John

The 2010 Live Life Awards are on and there is a restaurant category where oodles of nominations are flowing in. You can add your voice by dropping in and having your say on the “Best Restaurant of the Year” in the Uptown area.

Of course, we’ve a particular bias. 🙂

But there are so many fabulous places to eat in Saint John’s Uptown, we’re thrilled to be one of them. This isn’t a competition so much as it’s a celebration of what we have and what we’re building on in the Uptown.

By the way, there will be a ceremony June 24 at the Saint John Theatre Company. You can get information on it, as well as information on getting a ticket to the event, by visiting the 2010 Live Life Awards web site. In their words, “… we’re having a party.”

In the meantime, if you want to nominate a restuarant, the place to go is here (simply add it as a comment).

One last note … Urban Deli also qualifies in a couple of other categories. Such as New Business of the Year (we opened last July) and Commercial Space of the Year. If you want to toss a nomination our way, we’d love to get it!

(Photo of the Urban Deli is by Beaver Smith, bigdayfoto, Saint John.)

Posted on February 16, 2010 Posted by Urban Deli

Comments: Leave a comment

Pics from our Valentine’s Day dinner

On Saturday evening we had a reserved seating Valentine’s Day dinner and had a fine old time both in the kitchen …

… and in the restaurant.

Thanks to our all our guests and our staff! Together you made it a night to remember! Bonus shot:

We hope to do it again next year. 🙂 (btw … you can also find us on Flickr.)

Page 3 of 41 234