Something about Christmastime

Elizabeth with Storm and Fran (photo: Greg Knudson)

Elizabeth with Storm and Fran (photo: Greg Knudson)

Every year the Urban Deli gives their waiters/waitresses the day off on Dec 24th. Volunteers (usually customers) are used as servers instead of their regular staff and all tips are going to be donated to the SPCA Animal Rescue!

Looking forward to seeing how generous customers will be this Christmas.

Elizabeth Rowe (owner of Urban Deli & Italian By Night) and her husband John Mallory are the lucky owners of Whiskers (a beautiful kitty adopted from Saint John shelter) and Storm (a black Labrador also from the shelter).

Donations are being accepted and customers are welcome to drop off any food or toys at the restaurant.

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My Necessary Evil

“The only Twit Tweeting was me.”Twitter…I was multitasking yesterday (what woman doesn’t) and sent myself a Tweet — not once, not twice but three times from two different Twitter accounts and to each other. Basically, I was having a conversation with myself and did not know it.

Immediately, I had two good friends send me an email to ask what was going on. My response “the only Twit Tweeting was me”. I was slightly embarrassed.

Anyone who knows me knows that I can be a perfectionist in some ways and especially with food and customer service (thank goodness there’s wine). At times, I drive myself crazy.

One of the things that I have not perfected is social media. I get it, the spirit and intent: The opportunities (socializing and communicating information … plus it truly is an economical way to stay competitive, if you’re a business.

Twitter is my necessary evil.

Not unlike Twitter , Yellow Pages Directory (the hard copy) for many years was a necessary evil. You need to have a presence when you’re in retail, especially if you’re a restaurant.

There are few differences between Twitter & what Yellow Pages was…Twitter is not going away any time soon because social media has relatively no barriers to entry EXCEPT not understanding how to use it correctly. It’s fast and you don’t have to wait a year to update your information.

It got me thinking about other necessary evils that have come and gone for me over time.

My list has evolved over decades (the 1960’s to present day)

  • Afternoon Naps
  • School
  • Vegetables
  • Love
  • Teller Line Ups
  • Taxes
  • Government
  • Yellow Pages Advertising
  • Having to be a ‘member’ to get a discount / saving (what major retailer does not have a points reward / member card?)
  • Money
  • My latest – Twitter (joining the 21st Century)

I look forward to overcoming yet another necessary evil with a smile and help from my ‘web guy’ Bill, Fran & Michelle who I love dearly. They’re my social media gurus who get me ‘unstuck’ and are truly creative.

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TripAdvisor Certificate of Excellence award for UD

You see that little thing in the upper right? Yes, we received a Certificate of Excellence award from TripAdvisor. And we’re thrilled! Here’s what it means …

“SAINT JOHN, NEW BRUNSWICK, CANADA – May 22, 2013 – Urban Deli today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.

“To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.”

We want to send out a huge thank you to everyone, the people of Saint John and those who have visited our wonderful city and its Uptown (and our Urban Deli) for all of the kind words you have written about us. You have no idea what it means to us.

Thank you!!! 🙂

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Sweeney Todd tickets winner!

Congratulations to Kim Killiam, winner of complimentary Sweeney Todd tickets, donated by the Saint John Theatre Company. It runs tonight through Saturday and if you are not familiar with Sweeney Todd (the Demon Barber of Fleet Street), let’s just say it will give you pause the next time you get a haircut or eat pie. 😉

Congrats again to Kim. And if you’re taking in this wonderful musical, why not plan on having some lovely Italian dining before the show with Italian by Night? Just a thought!

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Winter’s best 2013: Uptown’s February Fork-off

The Uptown is warming things up for February with the 2013 February Fork Off. This year, we’re doing Italian with our Italian by Night menu for this year.

February Food Week

 Chop Chop Plate

Antipasti di Casa
house olives/ tomato jam/ mozzarella di bufala/ prosciutto

 Three Course

Rustico Cozze
mussels/ tomato/ white wine/cream/ herbs/ chilli

Cannelloni Vegetale
ricotta/ spinach/ tomato/ mozzarella

Peposo e Fungi
beef/ red wine/ herbs/ freshly ground pepper

Please advise your server of allergies.

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New Year notes and menu

This a quick reminder of our special New Year’s Eve dinner at Italian by Night with a special 7:00pm seating. We’re really looking forward to it.

For a look at the New Year’s Eve dinner menu, just follow this menu link.

There are still seats left so if you’re inclined to join us, please call the Deli at 652-3354 and ask to reserve a seat.

We’re looking forward to a great evening and hope you can join us!

One other reminder, Urban Deli and Italian by Night will be closed January 1st AND 2nd. We reopen with our regular hours Thursday, January 3rd, 2013. Have a fabulous evening tonight and all the best in the New Year!

Communal table prepared for New Year's Eve diners

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